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SLA

A collection of 2 posts

The major root causes behind SLA degradation

The major root causes behind SLA degradation

In the previous article [https://blog.kalvad.com/sla-and-slo-fundamentals/], we described SLO and SLA and how to measure them on a WebServer like Nginx or Apache, and in this article, we will discuss the major root causes that decrease the SLA and how to deal with them. SLA Time-based : Time-based

SLA and SLO fundamentals

SLA and SLO fundamentals

SLA aka Service-Level Agreement is an agreement you make with your clients/users, which is a measured metric that can be time-based or aggregate-based. SLA time-based We can calculate the tolerable duration of downtime to reach a given number of nines of availability, using the following formula: For example, a